THE BRAND

- Is there a store? onz is currently only an online store.

- Where can I find onz products? Our stocklist will be coming up soon.

- How can I contact onz? You can email us at info@onzthelabel.com with any of your questions or concerns.

ORDERS

- What methods of payment do you accept? You can pay for your purchase via credit/debit card or direct bank transfer.

- How do I apply a discount code to my order? You can enter your discount code when you go to your cart.

- How will I know when my order is shipped? Once your order is dispatched you will receive an email with your shipping and tracking information.

- How can I check the status of my order? Your order is shipped via UPS. You can track your order from here by entering the tracking code you received via email when your order was shipped.

RETURNS

- What is the return policy? At this time all sales are final, and unfortunately we cannot accept returns or exchanges. If you have any questions or concerns please contact us at info@onzthelabel.com.

- What if the item I received is damaged? Customer satisfaction is our highest priority, if you receive a damaged or defected product, or if you have any questions or concerns please contact us at info@onzthelabel.com.